Shopify agency.
We build, rank
& run your store.
From bespoke themes & apps, migrations, to improving your SEO & AI visibility. We offer on-demand support just when you need us.
Our London based agency has helped brands like Dior, Emilia Wickstead and Tomboy launch and grow on Shopify since 2016.
- 230+ Projects delivered
- 2015 Date founded
- 57 Migrations to Shopify
- 4 Continents served
Shopify agency services
What we do best.
Shopify services
Our Shopify agency doesn’t stop there.
We can deliver pretty much anything your store needs.
Not sure what you need?
Book a free callNot sure what you need?
Book a free callShopify Case studies
Real stores.
Real results.
Here’s what our Shopify agency built for Snuzone, Shop Santé and Rapid Eye, and what changed after launch.
Selected work, 2015 to now
Inside the work.
Featured service
Your dedicated
Shopify team.
On call.
Whenever you need us, send a request by email or Slack. We log it as a task and get straight to work. From quick fixes to brand new features, there is no limit to what we can build for your store.
From £475/mo10 hours per month included
#support · your store
Our checkout button has vanished on mobile. Orders have stopped.
On it. Logged as a priority task, fixing now.
Fixed and live. An app update clashed with the theme, it is rolled back and patched.
- Blocking sales
- Usually fixed within 1 to 2 hours
- Urgent
- Next working day
- Everything else
- Planned into your monthly hours
Reviews
Rated 5/5 by the brands
we build for.
“Working with Medito felt like an extension of our own team. Their ability to blend creative direction with technical Shopify expertise was exactly what we needed.”
FAQ
Frequently asked
questions.
Pricing, process and life after launch: the questions brands ask most before working with us. Anything else, bring it to the call.
01 How much does it cost to work with a Shopify agency?
Bespoke work (themes, migrations, custom apps) is quoted per project after a brief, at a fixed price agreed before work starts. Ongoing work runs on one monthly retainer, from £475 for 5 hours.
02 How does the monthly retainer work?
One retainer covers everything ongoing: support, SEO, GEO, Klaviyo, CRO, design and development. You pick the services, then the hours, and get a statement of hours every month. Change your hours any month; nothing banks and nothing expires.
03 Why a 3-month minimum with SEO or GEO?
Search and AI visibility compound over weeks, not days. Three months is the shortest run that lets the work show in your rankings and citations.
04 Is there a fixed quote for bespoke work?
Yes. After the brief you get a fixed quote, agreed before any work starts. Project hours never draw on your retainer.
05 Do you charge for the discovery call?
No. The discovery call is free: we look at where your store is, where it could be, and the first moves to get there.
06 How long does a Shopify agency take to launch or redesign a store?
Most projects take 4 to 12 weeks, depending on complexity. We agree clear milestones with you up front and keep the project on track.
07 What is it like to work with our Shopify agency?
As a Shopify expert agency, we work proactively, explain our choices and keep the founder close to every project.
08 Do you work with Shopify Plus brands?
Yes. As a Shopify Plus agency in the UK, we build and support Plus stores, including B2B and multi-store setups.
09 How does a project start?
With a free discovery call, then a brief, then a fixed quote agreed before any work starts.
10 Do you offer support after the store is live?
Yes. Ongoing support covers performance monitoring, feature updates, A/B testing and help scaling for peak periods.
11 How fast do you pick up support requests?
You get a proposed solution the same day, the task is scoped the next day, and work starts within 2 days.
12 Can you help with international expansion?
Yes. We manage multi-store setups, international domains, currencies, languages and region-specific strategies.
13 Will you keep improving the store after launch?
Yes. Our Shopify agency runs CRO, speed and design work on the same retainer, so the store keeps getting better every month.
Book a time
30min with us.
An easy 30-minute call to talk through what your project needs. You’ll have an estimate within 24 hours of the call.
Prefer not to book right now?
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